Configuring File Monitoring Options

Import Agent receives notifications from your operating system that help it determine when files are available for import. In some situations, Import Agent is unable to import a file after receiving a notification (e.g., the file was in use when the notification was sent). To prevent files from being overlooked, Import Agent periodically checks monitored directories. You can specify how often a check should be performed, as well as how long Import Agent should wait before importing files that have been recently modified. These options are useful in situations where content is being added to a file as it is being created.

Example: Your scanner has been configured to create multi-page TIFF images. In this scenario, you should increase the time interval that Import Agent waits so your scanner has enough time to create all of the document's pages.

To configure monitoring options

1. Open the Import Agent Configuration Utility.
2. Select Profile from the menu, and then select Options.
3. Select the Advanced tab.
4. Under File monitoring interval, specify the number of seconds that must elapse between each time that Import Agent will check for new files.
5. Under New files, specify the number of seconds that must elapse after a file's been modified before it can be imported into Laserfiche.
6. Under Import Thread Count, specify the number of threads Import Agent will run on. This allows you to run Import Agent on machines with lower processing speeds.
   • If you are running Import Agent on a powerful machine, you can increase thread count and enable parallel processing in the next step.
   • If Import Agent is taking too many resources and affecting the performance of other products, reduce the thread count and clear the parallel processing option in the next step.
7. Select Enable parallel processing for each profile, to allow for profiles to run in parallel.
8. Click OK.

   Note: These settings apply to all profiles.