License Errors (5000 – 5099)

You may encounter one of the following errors when your license is invalid, expired, or missing. Please match the error message with one of the following values.

 

License Error Codes
Status Code Error Message
5000 The Forms license fingerprint does not match this computer. This error may occur when ASP.NET Impersonation is enabled on the Forms site in IIS.
5001 Your Laserfiche Forms license has expired.
5002 The Laserfiche Forms license file could not be found.
5003 The license file cannot be found in the following location: {0}
5004 The maximum number of process submissions allowed by your demo license has been reached. To reset this count, please restart the Laserfiche Forms Routing Service.
5005 The Laserfiche Server is an unsupported edition or the license is expired.
5006 The Laserfiche Server {0} is not licensed for use with this Forms server.
5007 You must upgrade your Laserfiche Server to a newer version for Laserfiche Forms to connect to it.
5008 The version number's format '{0}' in the license file is invalid. Version numbers should have the format: x.y
5009 The license file is for a previous version of Laserfiche Forms ({0}) and cannot be used with this version ({1}).
5010 {0} is not a read/write named user.
5011 You are not licensed to use Laserfiche Forms. Please contact your system administrator for more information.
5012 The license file does not contain a valid Laserfiche Directory Server service account.
5013 The user does not belong to a group that is authorized to sign in to Laserfiche Forms.
5014 No signing key found in the license file.
5015 The initial System Administrator user does not belong to a group that has access to Forms.
5016 The Forms license domain does not match the current domain.
5017 The forms license is invalid due to: {0}
5018 This feature is not supported.
5019 There are no concurrent licenses available at this time.
5020 {0} is not a read/write user.
5021 The license you are using is not a valid Laserfiche Directory Server license.
5022 The user does not belong to an organization that the current Forms license has access to.