Payment Gateway Errors (9400 – 9499)

You may encounter one of the following payment gateway errors. Please match the error message with one of the following values.

 

Payment Gateway Error Codes
Status Code Error Message
9407 Payment validation error. Please make sure all payment information provided is valid including the amount provided.
9408 An error occurred while authenticating merchant information. Please double-check your payment configuration.
9409 Payment does not support Internet Explorer version 9 or lower.
9410 Not authorized to perform the attempted payment action. Please make sure merchant account ID is set properly and the data submitted is valid.
9411 Payment does not support Internet Explorer Compatibility View.
9412 A secure connection is required for Authorize.Net.
9413 Some payment gateway names already exist.