1416: The certificate could not be trusted.

Summary

When attempting to use Laserfiche products, you may receive the following error:

The certificate could not be trusted. [1416]

Causes

The certificate was self-signed, and the client is being used on a computer or server other than the computer or server where the certificate was signed.

Resolutions

Certificates for digital signatures should be issued by either an Active Directory (or other internal) certificate authority or a 3rd party trusted certificate authority.