9357: LDAP query could not be completed.

Summary

When attempting to add Laserfiche Directory users or groups to the Administration Console, you may receive the following error:

LDAP query could not be completed. [9357]

Causes

The user performing the request may not have sufficient access rights.

Resolutions

Grant sufficient access rights to the user making the request, or use an account with sufficient rights to make the change.

If the issue is with a single group, delete the group, recreate it, and try again.