Viewing Process Completion Rates

On the Reports page, click Performance to view data about how quickly your process instances are being completed. The time it takes an instance to be completed is known as the cycle time.

Selecting a Process and Date Range

You can view completion rate statistics for individual processes over a selected date range.

1. From the Reports page, click on Performance.
2. In the left pane, select the process of interest under Process.
3. Under Date range, select the date range that you want to view data for.
4. Click Apply at the bottom of the pane. If your selected process has instances in that date range, you'll see a scatter plot and bar chart showing you the cycle times and number of instances over time.

Scatter Plot of Cycle Times

If you've selected a process and date range and the process has instances completed in that range, you'll see a scatter plot showing cycle times for different dates. By default, the plot displays the following information:

• Each dot represents an instance that completed on the indicated date (the dot's x-axis value) with the indicated cycle time (the dot's y-axis value).
• The median cycle time is represented with a green dot.

You can reveal further details in the scatter plot by interacting with it:

• Click on the dot representing an instance to view the instance's details.
  • In the Instance Details pane, select the instance name to view the instance's action history and variable values.
• Hover over an instance's dot to see its date of completion and cycle time.
• To zoom in on a specific part of the scatter plot, hover your cursor over the area and use the scroll wheel.
  • To reset to a full view of the scatter plot, click the Zoom to Fit icon.
• A percentile line indicates that the instances below that line make up a certain percentage of that process' instances. Use the Percentile icon to add and remove percentile lines to your scatter plot.
  •  View percentile lines by clicking the Percentile icon and selecting a percentile value.
  • To remove an existing percentile line, click the Percentile icon again and select the percentile whose line you want to remove.

Distribution of Instances over Time

If you've selected a process and date range and the process has instances completed in that range, you'll see a bar chart displaying the distribution of instance completion dates.

• Select a section of the bar chart to bring up a Selection Details pane containing statistics for the selected section.
• Click the number under Total number of completed instances in the Process Details pane to see data about all instances.