Enabling/Disabling a User Account

Laserfiche users that should be temporarily barred access from a Laserfiche repository can be disabled. Disabling a user is a quick way to prevent that user from logging in to a Laserfiche repository. The alternatives would be to modify a user's authentication settings or to delete that user, either of which would require additional work when that user's access to a Laserfiche repository needs to be restored. If you disable a user, on the other hand, you can quickly change that user's activation status and his or her access to Laserfiche will be restored. Disabling a user will also allow you to retain information about that user's actions in the repository, such as their presence in a sticky note history, intact.

Note: Disabling a user will not remove their user license. If you want to make the license available for reallocation to another user, you will need to remove it.

To enable or disable a user account

  1. Start the Laserfiche Administration Console.
  2. In the console tree, expand the desired Laserfiche Server item.
  3. Select the desired Laserfiche repository.
  4. If security has been enabled on that repository, log in as any user who has been granted the Manage Trustees privilege for the specified repository.
  5. Expand the Users and Groups node.
  6. Select the Users node.
  7. Select the user whose activation status will be modified.
  8. From the Action menu, click Properties.
  9. Make sure that the General tab is visible.
  10. Do one of the following:
    • To enable a user, make sure that the Disable this user check box is cleared.
    • To disable a user, make sure that the Disable this user check box is selected.
  11. Click OK to save your changes.

To enable or disable a user account

  1. Open the web client management page. Sign in as any user who has been granted the Manage Trustees privilege for the specified repository.
  2. Navigate to the Users page.
  3. Select the user whose activation status will be modified.
  4. Make sure that the General tab is visible.
  5. Do one of the following:
    • To enable a user, make sure that Active is selected under Account Status.
    • To disable a user, make sure that Disabled is selected under Account Status.
  6. Click Save to save your changes.

Note: A user account can be automatically disabled if your repository is protected against password fraud. For more information, see Password Fraud Prevention.