Installing and Configuring Import Agent and Email Archive

Note: Import Agent and Email Archive are licensed as desktop-based add-ons. For each computer you want to install Import Agent and Email Archive on, you will need a license file and Windows administrative privileges. If you did not select a license when installing, save the license file under C:\Program Files\Laserfiche\Import Agent Suite\Import Agent

  1. Optional: In the Laserfiche Central Configuration Editor, select an account for Laserfiche Import Agent Service and Laserfiche Email Archive Service to use as their service account. We recommend using the Local System or Custom Account.

    2. Notes: If you are upgrading Import Agent or Email Archive, open the Laserfiche Import Agent Service and Laserfiche Email Archive Service and not the accounts they are using so that you can select the same accounts in the Laserfiche Central Configuration Editor.

  2. Launch the Laserfiche Installer to continue with the installation.

After a new installation

  1. Open Import Agent or Email Archive. If the corresponding Configuration Manager does not open automatically, open the Configuration Manager from the Windows Start menu.
  2. Select Start Service next to Import Agent and Email Archive.

After upgrading

  1. Open Import Agent or Email Archive. If the corresponding Configuration Manager does not open automatically, open the Configuration Manager from the Windows Start menu.
  2. Select Not Configured.
  3. The first page of the configuration wizard displays the account currently used by the Import Agent or Email Archive service. Click Next.
  4. On the next page, you can change the account that will be used by the Laserfiche Import Agent Service or Laserfiche Email Archive service if desired. Click Next.
    • If you configured the Laserfiche Import Agent Service or Laserfiche Email Archive service to use a Windows Account in a previous version of the product or in the Laserfiche Central Configuration Editor, the service account type and service account will be remembered. Retype the password for the service account.
  5. On the last page of the wizard, review the changes you made, click Finish, and then click OK.