Event Viewer

The Event Viewer displays a list of all errors and other messages that were generated by any of your schedules during a designated time period.

Note: The data available in the Event Viewer is from the Windows Event log. The Log Retention settings control how long past the completion date the instances will be available in the Instance History. For example, if Quick Fields Agent is set to delete session logs older than five days, the data available to you in the Event Viewer will be from within the past five days.

To open the Event Viewer

• Click the down arrow next to the server in the left pane and select View Events.

Filter Settings

The Event Viewer lists the schedules that had errors and the error messages within a designated period. The initial setting is twenty-four hours for all schedules. You can filter the results to show events within a period of your choice for the schedules of your choice. The filter settings will be retained, even when you exit the Event Viewer, until you change them again.

To change the filter settings

1. The filter settings are at the top of the Event Viewer.
2. Select the server from the Server drop-down menu.
3. Select Quick Fields Agent from the Source drop-down menu. Since Quick Fields Agent is part of the Laserfiche Web Administration Console, you will see other sources to choose from.
4. Next to Date, select if you want to filter the events that happened today, in the last 7 days, or in the last 30 days.
5. Select the type of events you want to view: Information, Warning, and/or Error.
6. At the bottom of the Event Viewer, you can click Customize Columns to add or remove specific columns.

When you click on an event type, the details of that event will be displayed at the bottom of the page under Event Properties. You can view the event type, event source, event category, event ID, date, user, computer where the event happened, and the actual message about the event that occurred.