General

You can configure settings for how Quick Fields Agent logs will be retained. By default, the log files are saved to C:\Documents and Settings\All Users\Application Data\Laserfiche\Quick Fields Agent.

Logging

You can select the amount of detail the Quick Fields Agent Service will log to the Windows Event Log of the computer where it is installed (when the session started, the session it used, when the session completed, etc.).

Logging Level

The logging levels are cumulative. Each includes the information from the less detailed logging levels as well as the information described for each level.

• Critical: Includes only errors that prevent Quick Fields Agent from running.
• Low: Includes unexpected errors that may not necessarily prevent Quick Fields Agent from running.
• Medium: Includes warnings, which provide information about events and configurations that may be different from what the user expected.
• High: Includes informational messages about the running of sessions and the maintenance of the service.
• Diagnostic: Includes information about trivial errors that can generally be handled without user intervention but may be helpful when working with technical support.
• Diagnostic (Verbose): Includes detailed messages that may be repeated extremely frequently but may be helpful when working with technical support.

Log Retention

Quick Fields saves document processing information for each session it runs as a text file stored at C:\ProgramData\Laserfiche\Quick Fields Agent for Windows 10 and later). This information is displayed on the Instance History page and in the Event Viewer. It cannot be customized, but it can be retained in Quick Fields Agent. You can specify whether to delete these session log files after a certain number of days. The default setting is to delete log files older than five days.

To change the log retention settings

• To retain all log files: Clear the checkbox next to Delete session log files older than.
• To keep log files for a limited time: Select the checkbox next to Delete session log files older than and specify a number of days.

Service Language

If you have one or more Quick Fields Agent language packs installed, you can change the language the Quick Fields Agent Service will use to write log files and results. By default, log files will be generated in English even if you have language packs installed. Select another language from the Language menu.