Viewing Electronic Documents

Once you have located an electronic document (e.g., Word, Excel, or PDF) in your repository, open it.

The electronic document will open in one of the following ways:

  • If it has a Laserfiche image associated with it, the image will open by default.
  • If it has no image associated with it, it will open in a read-only state in the app. All Microsoft Office, iWork, and PDF documents will be shown, and the app will also open audio and visual files recognized by QuickTime. Some electronic documents are not compatible to be viewed in the iOS app, e.g., CAD drawing. You must open these documents in another application to view them.
  • If it's an email .msg file, it will open in a built-in email viewer in the Laserfiche app displaying who the email is from, the date and time it was sent, who it was sent to, the email subject, and the names of the attachments,) and the body of the email without HTML rendering (no inline images, colors, etc.).

    Note: You will see the names of the attachments, but you will not be able to open email attachments from .msg files in the app.

  • PDFs will open in a read-only state in the Laserfiche app.
  • The document's text will only open when it's the only thing that exists for that document.

Note: If you choose to open an electronic document with another application on your device, you are effectively exporting the document. If your organization uses Advanced Audit Trail, you may be prompted to choose a reason for exporting.

If you cannot, or choose not to open an electronic document from the Laserfiche app, you can still edit its field information, start and view business processes, email a link to it, share it, and move it or copy it. Swipe left on the entry in the Folder Browser to choose one of these options.

To open an electronic document in another application

Note: You cannot open electronic documents in another application if Prevent users from exporting to other apps and saving copies of offline documents on mobile devices is selected under Security on the Laserfiche Mobile Server Configuration page.

  1. Open the document in the Laserfiche app.
  2. Press the More Options button at the bottom, then press Share.

  3. If your device does not have a default application that opens the electronic document, select the application you want to open the electronic document with.

To interact with electronic files in the Laserfiche app

All Microsoft Office, iWork, and PDF documents will open directly in the Document Viewer. Audio and visual files recognized by QuickTime will also open here (depending on file size). However, some electronic documents are not compatible to be viewed on the iOS app, e.g., CAD drawing. You must open these documents in another app to view them.

Some electronic files, such as PDFs and Microsoft Office documents will open directly in the Document Viewer. However, the iOS Document Viewer does not support editable PDF text fields.

To zoom in

  • Double-press, with one finger, on the specific portion of the document you want to zoom in on.
  • Spread your fingers outward to zoom in to a document.

To zoom out

  • Pinch your fingers inward to zoom out of a document.

More options

  • Press the Metadata button to view and edit the document's metadata
  • Press the Fields button Metadata button to edit the document's fields.
  • Press the Save Offline Copy button to save a copy of the document offline.
  • Press the More Options button More Options button for more options to interact with the document. The options will differ depending on the type of electronic document you're working with.
  • Press the close button Close button to close the document.
  • The page numbers in the upper left Page Number display which page you are viewing. However, you cannot use these number to navigate to a specific page like you can in the image or text view.

Tip: If your device supports 3D touch, you can press a PDF that has an associated image to pop into it, edit its fields, share it, or save a copy of it offline.

Note: You can modify editable fields on a PDF.

Supported Electronic File Types

The following electronic file types are supported in the Laserfiche app:

Text

  • iOS: .pdf, .rtf, .doc/docx, .xls/xlsx, .ppt/pptx, .msg, all standard text file type: txt, html, css, csv, etc.
  • Android: .pdf, all standard text file type: txt, html, css, csv, etc.
  • Windows: .pdf, .rtf, all standard text file type: txt, html, css, csv, etc.

Image

  • iOS: .png, .tif/tiff, .jpg/jpeg, .gif, .bmp, .ico, .cur, .xbm
  • Android: .png, .jpg/jpeg, .gif, .bmp, .webp
  • Windows: .png, .tif/tiff, .jpg/jpeg, .gif, .bmp, .ico, .dds, .dng, .raw

Video

  • iOS: .m4v, .mp4, .mov, .aac, .adts, .ac3, .aif, .aiff, .aifc, .caf, .mp3, .m4a, .snd, .au, .sd2, .wav
  • Android: None
  • Windows: .mp4, .mp2, .fmp4, .mp1, .3gp