Laserfiche Cloud 2025 Updates

April 2025

The Laserfiche Cloud April 2025 update includes the following new features.

Watch an overview of the new features here:

Repository Metadata Enhancements

Repository Metadata Enhancements in Laserfiche Cloud reduce data entry errors and allow for more efficient and accurate data entry with updated field types, including radio button and checkbox fields with an optional "Other" selection, side-by-side field display, collapsible sections, and support for a table view of multi-valued field groups.

Organize metadata entry with the user-friendly metadata designer that allows you to drag-and-drop components for you to input your metadata in a more efficient way that is custom to your needs. You can also tailor field names to your specific template and add instructions to guide users through metadata. Field rules let you automatically show and hide fields based on what the user inputs in other fields to improve visibility.

Refreshed Look and Feel

A new UI look is coming to Laserfiche Cloud over the next few months. You may see new colors, icons, and more as you navigate through - making your Cloud experience even better and ensuring a consistent experience across Laserfiche Cloud.

Multi-Repository Support

While Laserfiche provides robust security controls over all your documents, sometimes you may still want a more obvious separation of your data. For instance, organizations may have to meet strict regulatory requirements, and implement special storage policies, or it might simply be easier to place all your legal documents in their own repository. In these scenarios, being able to store certain documents in a separate repository can greatly simplify compliance.

Multiple repositories allow customers to organize and secure their data in the way that best fits their organization. Talk to your Solution Provider to learn more about multiple repositories.

German Support

Laserfiche Cloud adds supports the German language and locale. You can edit your language and locale in your user settings, selecting Profile, and selecting the Language and Regional Format drop downs.

Help Documentation Chatbot

Find critical documentation you need even faster with the Laserfiche AI documentation chatbot. We are providing more ways to find documentation when working with Laserfiche.

In addition to using traditional search, you can now use the chatbot to query this documentation site.

  • Click the chatbot icon on any page to bring up the chat window.
  • Type a query or a conversational question.
  • Answers to your question include references linking you to the exact page.

Additional Changes

Please see the changelog for a listing of additional fixes and changes.

June 2025

The Laserfiche Cloud June 2025 update includes the following new features.

Watch an overview of the new features here:

Smart Fields

Smart Fields is a next-generation intelligent capture tool powered by Laserfiche AI. Extracting key information from your content allows you to leverage powerful Laserfiche capabilities in process automation and reporting, but until now it could require setting up specialized capture configurations or performing manual data entry. Smart Fields solves this problem by making setting up and performing data extraction quicker and easier than ever before.

Creating a Smart Field is as easy as checking the box to "automatically extract values," typing a description of the information you want to capture in your own words, and applying those fields to one or more templates. Then, when the template is applied to any document, Laserfiche AI will use this description to automatically fill in the field values. This can be done manually in the Repository Web Client by clicking "Extract values," where you can see the extraction happening directly. It will also automatically fill in values anywhere templates can be applied in Laserfiche Cloud, including through Import Agent, Workflow, and more. Once created, Smart Fields can be re-used and combined wherever similar information exists. They even support advanced features like line-item extractions, capturing data from tables into multi-value fields, and handwriting recognition. In addition to direct one-to-one extraction, you can even use Smart Fields to organize, interpret, or derive new meanings from your extracted data - such as summarizing, creating bulleted lists, or translating to foreign languages.

Smart Chat

Your repository contains vast amounts of unstructured information. Until now, answering business questions that depend on this content could take hours of reading, searching, and sifting through your repository, delaying you from tackling higher value work.

Smart Chat is a Laserfiche AI chatbot that lets you find information and insights trapped within your documents faster and easier than ever before–all by typing natural-language questions.

In the Document Viewer, launch Smart Chat using the Laserfiche AI button in the header. When the chatbot appears, type in a question about your document. Laserfiche AI will generate an answer based on the information contained within the document. Or if your question depends on multiple documents, launch Smart Chat from the Folder Browser or Search Results pages. You can select up to 100 documents on which to base your Smart Chat questions, and each AI-generated answer will include the links to the documents that most helped it form its answer. If a single question is not enough, Smart Chat will remember your prior questions until you click "Clear chat history."

Smart Chat can also help you with your product design and administration questions. From Repository Administration, the Workflow Designer, or the Business Process Designer, you can launch Smart Chat and ask questions about how to use Laserfiche. For example, if you can't remember how to set up a Look Up table, ask Smart Chat.

Deployment Manager

The Laserfiche Deployment Manager tool assists customer organizations with moving their workflows and business processes from their self-hosted Laserfiche system to Laserfiche Cloud.

A new graphical interface allows you to select which processes and workflows to migrate, and the tool will run the migration, while not impeding any work in the new Laserfiche Cloud environment.

Accelerate your migration to Laserfiche Cloud today by leveraging the Deployment Manager.

Additional Changes

Please see the changelog for a listing of additional fixes and changes.

August 2025

The Laserfiche Cloud August 2025 update includes the following updates.

Watch an overview of the updates here:

Deployment Manager: Cloud Solutions

The Deployment Manager is a tool for efficiently packaging and deploying Laserfiche solutions. It can be used to move solutions from one Cloud account to another, saving significant time and effort over manually recreating solutions in the target accounts. You must have access to the Process Automation module and be a Process Administrator or Process Developer in order to use the tool.

From the App Picker, you will find the Deployment Manager under Account Administration.

To create a new Deployment Package, simply click New, name your package, and add the resources that comprise it. For example, your solution might contain workflows, business processes, fields, and rules. Once saved and verified, your package can now be exported as a JSON file and shared with another Cloud account.

Simply import the package in the new account, open it, and click Deploy. You will then be presented with a helpful wizard to configure your solution for the new account, including resolving any linked resources or naming conflicts. Once completed, your solution will be deployed to the target account.

To see the deployed resources, click on each one and they will open for your review. Deployed business processes and workflows need to be published before they will run.

The Deployment Manager can be used to update previously deployed packages, including performing partial updates. For example, you can choose to update a single workflow within a package that contains multiple workflows. The Deployment Manager can also be used to revert deployed solutions to prior versions of packages.

Deployment Manager: Self-hosted Solutions

The Deployment Manager can also be used to migrate processes and solutions from self-hosted systems to Cloud accounts, making it easier than ever to get to Laserfiche Cloud. Before migrating, we recommend you run the Migration Readiness Assessment Tool available on our Support site.

Export your Business Processes or Workflows from your self-hosted system and then import them as Files within a Deployment Package into the target Cloud account. Depending on solution compatibility, some resources will map directly to Cloud while others will migrate as shells to facilitate easier solution redesign. The self-hosted properties for these shell resources are included wherever possible to assist you in this effort.

For more details about how you can use the Deployment Manager for self-hosted solution migrations, please visit the Migration Tools page.

Expanded User Interface Languages

Laserfiche Cloud has added support for additional languages in its user interface (UI). This update helps make the Laserfiche Cloud platform more accessible to users around the world, allowing more users to interact with the product in their preferred language.

Additional Changes

Please see the changelog for a listing of additional fixes and changes.

September 2025

The Laserfiche Cloud September 2025 update includes the following updates.

Watch an overview of the updates here:

Direct Database Connections

Customers can now directly connect Laserfiche Cloud with external databases, allowing data that resides outside of Laserfiche to be used in real-time in their custom forms, business processes, and automations. This new feature enables several new use cases, such as using an external database to populate fields in a Laserfiche form in real time, or directly updating a database from workflows triggered in Laserfiche Process Automation, all without any additional software or configurations.

To get started, users can create a new data source in Laserfiche Cloud that connects directly to their database, without the need to use remote agents or synchronize data into lookup tables. For instance, Laserfiche Forms can now retrieve data from your key external databases in real time using custom SQL queries, ensuring users always have access to the most up-to-date information, without the need for manual data transfers or duplication. By ensuring that customers can leverage their data, wherever it resides, Laserfiche can help eliminate data silos and streamline workflows.

Single Sign-on Configuration Refinement

We've redesigned the single sign-on and automatic account provisioning configuration experience in Laserfiche Cloud account administration to make it more intuitive: consolidating settings, streamlining setup steps, and adding clearer guidance. This makes it easier to synchronize with external identity providers through either SCIM synchronization or just-in-time account provisioning.

Additional Changes

Please see the changelog for a listing of additional fixes and changes.

October 2025

The Laserfiche Cloud October 2025 update includes the following updates.

Watch an overview of the updates here:

Smart Fields – Language Support

Smart Fields is our next-generation intelligent capture tool powered by Laserfiche AI, enabling you to extract key information from content without specialized capture configurations or manual data entry.

Smart Fields was previously able to perform extractions from image files in English, German, French, Spanish, Italian, and Portuguese. This list of supported languages has been expanded to include Chinese, Indonesian, Japanese, Korean, Malay, Thai, Vietnamese, and 53 others. Partial support is available for another 169 languages.

This change means that whatever the language of your content stored in Laserfiche Cloud, Smart Fields will be able to recognize and extract the key information you need to capture as metadata, which in turn can unlock powerful Laserfiche capabilities like process automation and reporting.

Smart Fields – Packaging Changes

Another change to Smart Fields this month is the ability for all customers with process automation to automate their smart fields extractions.

Previously, accounts on Professional tier have been limited to manual extractions through the repository web client. That limit is now removed, meaning both Professional and Business tier customers can fully automate smart fields extractions using Workflow, Import Agent, or any Laserfiche module. In fact, any system action that applies a template can be used to automate smart fields extractions, if the applied template has smart fields defined within it.

For those customers who want to continue or restrict their organizations to manual-only extractions, this ability has been added to your Repository Administration options.

Usage limits still apply, so be sure to check the plan information page for your extraction limits.

Increased Conditional Starting Events for Business Tier customers

The amount of Conditional Starting Events for Workflow is being expanded to support the growing automation needs of our customers.

New and existing Laserfiche Business Tier customers get additional value in their subscriptions, with 50 Conditional Starting Events for Workflow included, up from 25, which removes barriers for customers expanding their organizational and departmental business processes and use cases.

Professional tier customers will continue to have 25 Conditional Starting Events, but now both Professional and Business tiers have the option to expand up to 100, giving organizations of every size and use case complexity room to grow their automation capabilities as their needs evolve.

Additional Changes

Please see the changelog for a listing of additional fixes and changes.

November 2025

The Laserfiche Cloud November 2025 update includes the following updates.

Watch an overview of the updates here:

Smart Fields with Classification

Smart Fields with Classification is an enhancement to Smart Fields that automatically selects the best-fit template for your document as part of AI-assisted metadata population. Now, when you use Smart Fields to automatically extract metadata, you no longer need to first know the right template to apply. Laserfiche AI can choose it for you, whether you're triggering Smart Fields manually or via automation. Smart Fields with Classification simplifies and speeds up metadata extraction helping classify your documents and apply metadata with fewer clicks and less guesswork.

To set up Smart Fields with Classification, repository administrators can mark new or existing templates eligible for automatic selection in template properties or the template designer. Check the box labeled "Eligible for automatic selection with Smart Fields" and provide a natural language description of your template. It will be added to the set of templates considered during future automatic selection actions. If you want to view all templates eligible for automatic selection, you can filter the template list to only show eligible templates. Once set up, automatic selection can take place manually or through automation. Users will see a new button when viewing templates in the Repository Web Client details pane. Clicking this button triggers Laserfiche AI to automatically select the best-fit template for your document from among the set of eligible templates. If a fit is found, it will be assigned to the document, and any smart fields will be automatically extracted. To apply the template and extracted fields, click Save.

To automatically select templates for multiple documents or to access automatic selection via automation applications like Workflow or Import Agent, choose the < Automatically select template > option in the template list. When this option is saved, the best-fit template will be selected for each document, and, if present, smart fields will be extracted automatically.

Smart Chat Enhancements

Smart Chat is an AI chatbot that answers questions from both Laserfiche Cloud education resources and your own repository documents, allowing you to discover information and insights faster and more easily than ever before. In this release we've added important enhancements to Smart Chat's capabilities.

Smart Chat can now answer educational resources questions anywhere Smart Chat is available, including the Repository browser, document viewer, and search results pages. In the past, using Smart Chat in these locations was limited to questions about repository documents only. This enhancement allows users to ask a wider range of questions, including those that combine information from educational resources and your repository documents.

Smart Chat is also now available in more locations in Process Automation. In the past, Smart Chat was available only in that module's Workflow Designer and Business Process Designer pages. Smart Chat can now be found in all Process Automation list and landing pages, including Rules, Data Management, Integrations, Teams, and more.

December 2025 Updates

The Laserfiche Cloud December 2025 update includes the following updates.

Watch an overview of the updates here:

Smart Chat Enhancements

Smart Chat is an AI chatbot that can answer questions about your repository documents, allowing you to discover information and insights faster and more easily than viewing the documents directly. Smart Chat can now answer questions about folders and their contents. When you select entries for a Smart Chat query, any folders included will now be fully processed. Smart Chat takes into account all documents and subfolders within those folders when answering your question, ensuring that all content is part of your results.

Also in this release, Smart Chat has been given a convenient Copy button, making it easier to retain or share Smart Chat responses. Click the Copy button, and you're ready to paste elsewhere.

AI-Assisted Tag Classification

Let Laserfiche AI automatically determine what tags should be applied to documents. You can specify which tags to enable for automatic selection, and then Laserfiche AI will determine which tags are appropriate based on document contents.

Automatically applying tags speeds up document classification with fewer clicks and less guesswork.

Repository administrators can mark tags as being eligible for automatic selection when viewing a tag's properties. Select the box labeled "Enable for AI-assisted selection" and provide a natural language description of the tag. It will be added to the set of tags considered during future automatic selection actions.

Once set up, automatic selection can take place manually or through automation. Users will see a new option when viewing tags in the Repository Web Client details pane. Clicking on the "Automatically select tags" option triggers Laserfiche AI to automatically select any appropriate tags for your document from among the set of eligible tags.

To access automatic selection via automation applications like Workflow or Import Agent, choose the <Automatically select tags> option in the tags list. When this option is saved, appropriate tags will be selected for each document.

2025 Changelog

December 23, 2025

Laserfiche AI

  • Improved language support for Arabic with AI-assisted field extraction.

December 17, 2025

Business Processes

  • Fixed an issue where certain custom JavaScript errors in the forms designer could suspend save-to-repository tasks during print-related actions. (594415)
  • Fixed an issue where users could intermittently encounter a 500 error. (631482)

Web Client

  • Fixed an issue where scanned page thumbnails could render incorrectly in thumbnail view. (606074)

Developer Platform

  • Fixed an issue where configuring the Laserfiche Outlook Add-in for Microsoft 365 to use OAuth could fail while using European data centers with the error “Failed. Please update the version number in the manifest file and try again.” (619776)

Content Services

  • Fixed an issue where the Webtools Agent SSL certificate was not recognized on Windows Server 2016. (630108)

Capture

  • Fixed an issue that could cause the Laserfiche AI to display an "access denied" message when automatically extracting field values. (630190)

Account Administration

  • Fixed an issue where Laserfiche could not retrieve certain SCIM-managed groups. (630199)

December 16, 2025

Laserfiche AI

  • You can now use Laserfiche AI to automatically determine which tags should be applied to documents. You can specify which tags to enable for automatic selection, and then Laserfiche AI will determine which tags are appropriate based on document contents. See AI-Assisted Tag Classification for more information.
  • The new collections API enables you to programmatically define collections of vectorized documents. See the Collections API Reference for more information.

December 10, 2025

Web Client

  • Fixed an issue with import options when importing templates in Repository Management. (604241)
  • Fixed an issue where importing a Long Date field could create duplicate fields. (621738)
  • Resolved an issue where template and field XML encoded string values using Base64. (622623)
  • Fixed an issue that caused errors when rendering certain error images. (626350)
  • Fixed translation issues where template-related text did not appear in the selected language. (626366)
  • Resolved an issue that prevented templates with large static text blocks from displaying correctly. (626641)
  • Fixed an issue where the context hits pane could load indefinitely when selecting multiple entries with the keyboard. (626887)

Laserfiche Server

  • Fixed an issue where setting a document's template to the <automatically select template> virtual template could incorrectly update the last modified value. (625055)
  • Added a missing component required for automated integration testing. (626183)

Workflow

  • Fixed an issue where the Additional Properties dialog in the Search Repository activity did not display a title. (625302)
  • Resolved compatibility issues caused by older Workflow components running alongside newer interface elements. (625967)

Process Automation

  • Fixed an issue where the Details view in the Project Workspace did not render. (626045)

Business Processes

  • Fixed styling issues with disabled dropdown fields in modern forms. (626227)
  • Resolved an issue where a Forms service error occurred due to a database connection exception. (626242)

December 4, 2025

Business Processes

  • Fixed a CSS style issue for disabled dropdowns in the Form Designer. (626227)

Laserfiche AI

  • You can now use Smart Chat with folders as well as documents and shortcuts; questions asked about folders will be answered using the contents of the documents within the folder or subfolders.

  • All operations performed by the Laserfiche AI service will now be attributed to LaserficheAI in logs, auditing, and other reporting tools. (628568, 628576, 628591, 628592)

  • Improved table extraction for documents read by Smart Fields. (628365)

November 26, 2025

Business Processes

  • Fixed an issue where images were not correctly generated for PDFs. (625921)

November 20, 2025

Laserfiche AI

  • Resolved an issue in which the automatic template selection button was not available to users who lack the Manage Repository Configuration privilege. (626173)
  • Smart Fields extraction requests will no longer be automatically sent when all smart fields on a document are already populated. (626208)

November 11, 2025

Business Processes

  • Password protected PDF's with an empty password will no longer retain annotations when uploaded and processed through a Save to Repository task. (617090)
  • Fixed an issue that prevented Forms Designer from defaulting to a valid month when using the month restrictions were set using JavaScript. (609678)

November 6, 2025

Scanning

  • Scanning now supports German, Japanese, Thai, Italian, and Korean. OCR support has been expanded to include Thai and Arabic.
  • Scanning now supports connecting to accounts with multiple cloud repositories.
  • Error logs are now stored in the %LocalAppData%\Laserfiche\Laserfiche Scanning\Logs folder rather than in the product's program data files. The logging level can be configured through the file C:\Program Files (x86)\Laserfiche\Client\Scanning\LFScan.exe.config.
  • This release includes an updated look and feel.
  • Various security improvements.

Fixes for Scanning

  • Laserfiche Scanning, downloaded from the web client, can now be successfully installed when a higher version of WebTools Agent is installed. (420670)
  • When keyboard caps lock is on, typing into a field with a constraint will now successfully input uppercase characters. (593065)
  • The Scanning report error "Parameter count mismatch" no longer is randomly displayed. (595151)
  • Dynamic fields added in document revision are now mapped correctly when scanning multiple documents using desktop scanning. (592848)
  • When Windows regional settings are set to Espanol (Colombia), the scanned document can now be successfully saved when it contains a datetime field. (523242)
  • When scanning from the Desktop client, dynamic fields added to a template now load correctly when fields use localized names that do not match the field name. This fix also ensures documents/pages are scanned and stored successfully. (524612) (525554)
  • All tokens can now be applied successfully when using scanning in a language other than English. (589166)
  • Scanning can now be successfully opened from the Desktop and Web client when the TLS 1.3 protocol is enabled or when TLS 1.3 is the only protocol is enabled. (591519) (592453)
  • A list field in a template no longer has duplicate values in the drop-down when the values of this field contain the default value. (612357)
  • Scanning multiple documents no longer removes metadata from a child dynamic field. (189913)
  • Scanning no longer allows the use of a comma as a thousand separator in number fields when the fields are using the Currency format. (592993)

Process Automation

  • Fixed a translation error in the Spanish language files. (617973)
  • Resolved an issue where attempting to enable a schedule starting event would generate an error if the conditional starting event limit was reached. (618160)
  • Added a conditional tooltip to the Test Web Request Rule page to indicate that double-quotes should not be used in JPATH parsing strings. (6207303)

Business Processes

  • Made processing improvements so that task counts are maintained between open browser windows. (605219)

October 28, 2025

Business Processes

  • Enhanced error messages for form names with invalid characters. (616614)

Workflow

  • Fixed an issue preventing the Update Word Document activity from placing images in table merge fields. (621536)

October 23, 2025

Business Processes

  • Fixed an issue that caused a NULL object error when all field rules were removed from a process after importing from a self-hosted Forms process. (619782)
  • Radio button fields set to display as drop-downs when the number of choices exceeds the selected limit no longer capture focus when using a field rule to validate the radio button field as required. (611237)
  • Fixed an issue that prevented CSS classes used in Add CSS Classes rules from being preserved when importing a self-hosted Forms process. (619425)

October 21, 2025

Import Agent and Email Archive

  • Import Agent and Email Archive can now be installed directly from the new Laserfiche Installer.
  • Both Import Agent and Email Archive now support German, Japanese, Thai, Korean, and Italian. OCR support has been expanded to include Thai, Vietnamese, Arabic, and Hebrew; and distributed computing cluster has been expanded to include Vietnamese.
  • An import throttle option allows you to throttle the document import rate. For example, Import Agent can import at a much faster rate than Workflow can process the documents, causing a bottleneck and performance issues for all workflows in the system. In this situation, you may want to limit import to 1,000 documents every 10-15 minutes, depending on performance.

    Note: Laserfiche Cloud profiles will have the default import throttle setting automatically applied to them, which is to import at most 16 documents every 1 seconds. This option will be cleared by default for Laserfiche self hosted profiles.

  • For multi-repository Laserfiche Cloud environments, Import Agent and Email Archive now allow you to easily select a Laserfiche Cloud repository to import into.
  • Error logs for both Import Agent and Email Archive are now stored in the product's program data files for easy access, with additional events logged for better troubleshooting.
  • Profiles are now suspended, and their status is shown in the Laserfiche Import Agent or Laserfiche Email Archive Configuration Utility, when they are using invalid credentials to connect to a repository.
  • Import Agent and Email Archive will now retry, instead of terminating, when they encounter file lock errors or the repository server is slow to respond.
  • This release also includes an updated look and feel.

Fixes for Email Archive

  • Confusing wording that made it seem like the profile was not connected to the repository has been removed. (591983)
  • A more informative error message is now provided to support troubleshooting when Email Archive does not have permission to access the auth key file. (591642)
  • Email Archive now automatically reconnects to the Laserfiche repository if the connection becomes unusable. (568566)
  • Disabled SMTP profiles no longer continue to import emails. (600331)
  • Email archive profile changes apply instantly and no longer require a service restart. (551943)

Fixes for Import Agent

  • Import Agent now stops continuously trying to reconnect to the Laserfiche repository if the account it is trying to connect with has invalid credentials. Instead the Import Agent profile with invalid credentials will suspend and show a message in the Laserfiche Import Agent Configuration Utility. (553486)
  • If the "Delete unmodified files" option is selected under Post Processing, it will now correctly delete files even if the Move to field has a trailing "\". (491676)
  • The File Filter option has been improved so that it's more clear that you can enter custom file types. (552631)
  • The document date field is correctly populated regardless of the number of pages in the document, for documents imported via XML file. (516867)
  • Import Agent now consistently creates new versions for documents under version control, even when a session disconnect error occurs during import. (607860)

Known issues and limitations

  • The license directory for Import Agent has changed, so Cloud customers will need to manually copy over their license. See KB 1017071 for more details.

October 9, 2025

Process Automation

  • Resolved an issue where customers with additional conditional starting events were unable to access their allocated quota. (617941)

October 2, 2025

Business Processes

  • Identified and fixed an issue that prevented a PDF rasterization failure with one Save to Repository activity. (614593, 614354)
  • General UI updates focused on improving accessibility support.

September 25, 2025

Business Processes

  • Resolved an issue that had caused extra blank pages to be generated when a form was saved to the repository multiple times as versions. (613399)

September 23, 2025

Process Automation

  • Restored a missing image on the Process Automation Home page when there are no tasks available to complete for the user. (615560)

September 11, 2025

Process Automation

  • Reduced processing delays for repository entry operations in Workflow Subscriber. (612989, 610653)

Business Processes

  • Fixed an issue that caused the marketplace to hide templates when a user's language was not set to English. (611907)
  • Updated the error message for when a Save to Repository task's output file name collided with a folder name, and fixed the task to prevent retries when this occurs. (603784)
  • Updated an error message to include the field ID and show all Laserfiche error codes in the submission error page. (609871)
  • Resolved an issue where date validation was preventing submission of a read-only form. (612843, 613234)

September 4, 2025

Business Processes

  • Improved the email editor to save the email body when editing/saving data in the code view. (609643)
  • Improved the date picker to allow all valid dates displayed to be selectable when the designer has specified "Only allow specific dates" and "Allow these days of the week". (609680)

Workflow

  • Updated the Apply Index option in the Token Dialog to be less confusing. (607184)

August 29, 2025

Business Processes

  • Fixed an issue where setting both language and regional format to Simplified Chinese prevented some forms from loading. (609113)
  • Improved a set of error messages in Classic Forms. (605794)

August 15, 2025

Business Processes

  • Custom report radio button filters now include choices from earlier forms, not just the most recent form. (603712)
  • Resolved an issue in the form designer preventing deselection of options in checkbox fields displayed as dropdowns when the maximum choice limit was exceeded. (607722)

August 12, 2025

Home

  • Resolved an error when viewing repository reports from the Laserfiche home screen in the Canadian and European regions. (607426)

August 7, 2025

August 1, 2025

Business Processes

  • You no longer see a "The uploaded process uses public portal, a feature which is not enabled for this account" warning message when importing a business process definition that updates an existing business process that contains unpublished changes. (601504)
  • The Save draft button is displayed correctly for user tasks when the task is automatically loaded using the Automatically load the next task if the same person is assigned to it option.

July 28, 2025

Business Processes

  • Fixed French translation for some error dialogs. (604306)
  • Fixed the ability to import surveys using the file browser. (604473)
  • Opening forms from the Process Properties dialog in read-only view no long results in error. (596353)
  • Date Picker is now translated correctly into Malay. (599713)
  • Decimal rounding in read-only fields now matches the rounding in normal and disabled fields. (601160)
  • Fixed an issue with task reassignment between users. (602248)
  • Added forms support for iOS 15. (603209)

July 10, 2025

Business Processes

  • Fixed an issue that could prevent a form from loading if a custom error message contained null values. (597305)
  • Resolved an issue where the System or Account Default configured timezone was being ignored when viewing the Tasks page, and displaying times based on the browser setting. (599131)

July 2, 2025

Workflow

  • Fixed an issue where, depending on load and workflow complexity, nested activities might not complete before the workflow status had changed to Completed. (592916)

Business Processes

  • Fixed an issue that caused validation errors when more than one Save to Repository task set the save location to the same entry ID. (598584)
  • Fixed handling of special characters in the {/dataset/_saved_form_folder_path} token. (595035)
  • Resolved an issue that could cause the monitor page to show the In progress status on an instance after it was completed. (586734)

June 30, 2025

Business Processes

  • Fixed an issue where the date/time columns in the monitoring page were not displaying the date/time relative to the user's local time zone. (597507)

June 17, 2025

Workflow

  • Added an "entry ID" column to improve visibility and tracking of entries on the Workflow Monitor page. (591356)

Business Processes

  • Fixed an issue where merge inclusive gateways did not wait for all paths to be completed when a timer was attached and activated. (591897)

June 12, 2025

Account Administration

  • Changed the display name for the SupportUser system account to CustomerAssist.

June 5, 2025

Repository

  • Resolved an issue that could prevent you from saving changes to a checked out Microsoft Office document due to an "Access denied. [9013]" error. (593883)

June 3, 2025

Documentation

  • Fixed an issue that could potentially prevent the product documentation from displaying the table of contents or returning search results.

May 23, 2025

Integrations

  • Fixed an issue where creating or editing an MSSQL data source generated an error on the page and would not complete. (592875, 592851)

May 15, 2025

Business Processes

  • Changed the behavior of the print button on the confirmation page to create a PDF for either downloading or printing, rather than printing the browser window. (587420)
  • Added a browserTitle property to the LFForm.changeFormSettings interface which allows designers to change the browser tab/page title. See the change FormSettings documentation for more details. (587419)
  • Added the LFForm.validateFields interface which can be used to turn on or off certain types of field validation. Currently supports the Required attribute. See the validateFields documentation for more details. (587413)

May 8, 2025

Business Processes

  • Save to Repository tasks no longer default to the root folder of a repository, and now require configuration of the folder ID and additional path values. (539519)
  • Fixed a timing issue between catch and throw events that could result in a workflow instance being stuck as in progress. (585607)

Repository

  • Laserfiche Scanning properly remembers the selected scanning mode when the "Don't ask me again" option is selected. (585447)
  • Resolved an issue that could cause the document viewer to display blurry page images when viewed on a mobile device's web browser. (586575)

May 5, 2025

Documentation

May 1, 2025

Workflow

  • Improved transient connection issue handling that could previously result in a "Workflow does not have access to the requested object. [0778-WF1]" error. (583822, 583650)
  • Expanded retry of transient processing exceptions. (587780, 587749)

Business Processes

  • Revised the form submission thank you page to say "Powered by Laserfiche" instead of "Powered by Laserfiche Submit Forms". (587496)
  • Fixed an issue that incorrectly rendered read-only currency values used in a calculation when the Regional Setting is non-English. (588228)

April 24, 2025

Business Processes and Surveys

  • Updated the headers in the Manage sections for clarity. (583585)
  • Fixed an issue where a single piece of bad data in a lookup table could cause a Lookup Rule to fail to load any data on the form. (585648)
  • Resolved an issue where deleting a row in a collection that contained a field populated by a lookup triggered from another field in the row caused the form to fail on submission. (585871)

April 11, 2025

Home

  • Fixed an issue that was preventing the form list on the Submit Forms tab from loading all forms. (585450, 585463)

April 10, 2025

Home

  • Resolved an issue where a folder within a record series was unable to be selected for display in Documents widgets. (583577, 583581)

Business Processes

  • Improved error messaging in email service tasks when sending to unverified email addresses. (575936)
  • Introduced a 50 GB limit to the size of a form submission. See limits for details. (580377, 577690)

Workflow

  • Resolved an issue where a wait condition incorrectly evaluated against the wrong entry ID. (582635, 582131)
  • Revised wording of a setting in the Delete Entry activity for clarity. (584696)

April 3, 2025

March 26, 2025

Account Administration

March 20, 2025

Account Administration

  • Administrators can modify the Title and Company for a non-SCIM user in the User Details section of the Edit User page.

App Picker

  • The Submit Forms icon has been re-added to the Home section.

March 7, 2025

App Picker

  • The app picker has been reorganized in preparation for future features. Labels for sections and services have changed:
    • The Documents and Submit Forms icons have been removed from the Home section.
    • The Repository section has been renamed Content Management and now contains Repository, Repository Administration, and Public Portal Designer. The latter two items were moved from the Account Administration section.
    • The Admin section has been renamed Account Administration.

February 13, 2025

Business Processes

  • Fixed an issue that caused drop down field selected values that are then marked read-only on subsequent tasks to lose the initially selected value. (574927)
  • Resolved an issue where a newly created business process instance would not show in the Monitor page. (575602)

February 7, 2025

Home

  • Fixed an issue affecting the display of the "starred documents" widget. (570799)

Business Processes

  • Updated LFForm.setFieldValues and LFForm.changeFieldValues to allow for custom HTML and array parameters/settings. (547546)
  • Resolved an issue that prevented a tooltip from being available when a field rule condition name exceeded the width of the drop-down for selecting it. (554448)
  • Improved performance issues in print mode. (557721)
  • Resolved an issue that caused delayed display of instance data when the local computer time was behind the server time. (567238)
  • Resolved an issue that prevented a classic from from being converted when a field rule was set to "always show." (569395)
  • Fixed an issue that allowed read only date/time field calendar access by tabbing over from adjacent fields, but would not store a different date. (573414)

Workflow

  • Added the ability to filter monitor and manage views by project. (534233)
  • Added the "EncodeJSON" token function which escapes special characters to prepare strings for use with JSON. (568081)

January 23, 2025

Process Automation

  • Updated a message related to server errors when verifying a users access to Process Automation. (558808)

Business Processes

  • Fixed an issue where a duplicate ID could be created under limited circumstances when viewing reports. (572575)
  • Updated the form designers to better handle copy/pasting of rich text formats. (553512)

January 22, 2025

Developer Console

  • Account administrators now have the option to grant an OAuth application access on behalf of all users in an account. Users will not be prompted to grant the app access to their user account when using the corresponding application. (517645)

Account Administration

  • Users can now view the applications that an administrator has approved for them in the My Apps page. (517645)

January 17, 2025

Account Administration

  • Expanded the global banned password list.

January 14, 2025

Home Page

  • Fixed an issue to restore the Starred Document Count widget to the home page. (570799)

January 13, 2025

Business Processes

  • Addressed an issue that caused forms designed in the classic forms designer to fail to load . (566211)
  • Addressed an issue that resulted in the _saved_form_id, _saved_form_name, and _saved_form_link being incorrect when a save to repository service task was configured to include action history as separate document. (567249)
  • Fixed a known issue in the form designer where hiding the task comment box with field rules and ignoring the data caused LFForm.hideFields to ignore data for any field. (545510)
  • Resolved an issue that prevented copying a form after the process was moved from a team to the global context. (567288)
  • Addressed an issue when saving a form that sometimes failed to build document relationship. (566334)
  • Resolved an issue where a workflow that completes in less than a second could cause the workflow service task to display the wrong status in the monitor. (554942)

Workflow

  • Addressed an issue to prevent email notifications from being sent to deactivated user accounts. (566162)