Video Resources
The following videos cover a wide variety of topics from working with documents to automating your processes.
Video Features
All videos have the following features:
- Closed captioning: Click the closed captioning button [CC] to see subtitles for the video.
- Link to help pages: Near the end of most videos, a callout will appear telling you to check out the documentation for more information. Click this callout to go directly to the documentation while you're watching the video.
- Search: Click the list button to search for a specific term in the video's script. Click any search result to jump to that section of the video.
- Playback speed: Click the gear icon to change the speed at which the video plays.
- Full screen mode: Click the pop out button to open the video in a new tab. In this tab, click the full screen button to open the video in full screen mode.
Videos
Overview of Cloud
This video provides an overview of Laserfiche Cloud, an AI-driven content and process automation platform that lets users capture, manage, search, secure, and automate documents from anywhere. It highlights key features including Smart Chat, Smart Fields, records management, security controls, process automation, reporting, and integrations with Microsoft 365, Salesforce, and other business systems.
This video provides an overview of the Laserfiche Home Screen, a dashboard that offers quick access to documents, tasks, forms, and searches. It also explains how to use the Documents, Tasks, Reports, and Submit Forms tabs to manage content, monitor processes, and start new business workflows.
Using Laserfiche to Tackle Your To Do List
See how Laserfiche helps streamline daily work by bringing documents, tasks, collaboration, and automation into one place. This overview shows how users can complete approvals, requests, document sharing, and collaboration more efficiently throughout the day.
This video explains the different Laserfiche license types, including Named Full User, Device, Public Portal, Named Retrieval, and Forms Authenticated Participant licenses. It outlines how each license controls user access levels, repository permissions, and product capabilities.
Discover how to add and manage users and groups to control access to your Laserfiche environment. User setup includes assigning licenses, security rights, authentication options, and group membership for streamlined administration.
Overview of the Laserfiche Installer
This video provides an overview of the centralized Laserfiche 12 installer, which simplifies installing, updating, repairing, and managing Laserfiche products from a single interface. It supports automatic activation, parallel installations, remote deployments via CLI, service user configuration, and logging for easier troubleshooting.
Signing In
This video explains how to sign in to Laserfiche by navigating to signin.laserfiche.com, entering your account ID, username, and password, and selecting Sign in. It also notes that you can use the Forgot password option if needed.
Signing in to the Laserfiche App
This video explains how to sign in to the Laserfiche app by entering your Cloud Account ID and credentials. Once signed in, you can browse your repository and complete Forms tasks from your mobile device.
This video explains how to change your Laserfiche Cloud password by going to My Account from your username menu and entering your current and new password. Regularly updating your password helps keep your information secure.
Gaining Access to the Laserfiche Web Client after Misconfiguring Single Sign-On
This video explains how to regain access to the Laserfiche Web Client after misconfiguring SSO and locking yourself out. By editing the WebAccessConfig.xml file to correct the STS URL or temporarily disable SSO and switch authentication to Windows mode, you can restore access and fix the configuration.