Primary Escalation Branch

The Escalation activity contains two branches by default: a primary branch and an escalation branch. The primary branch defines a sequence of activities. If the timeout period occurs before the activities in the primary branch are completed, the escalation branch will run. The primary branch must be completed for the workflow to continue.

To configure this branch

1. Add the Escalation activity to your workflow definition by dragging it from the Toolbox Pane and dropping it in the Designer Pane.
2. Drag and drop activities into this branch.