Laserfiche Cloud Changelog

May 7, 2026

Laserfiche API

April 30, 2026

Account Administration

  • Updated the French translation. (651047, 651318, 651330)

Web Client

  • Fixed an issue where AI agents did not recognize folder shortcuts as selected. (655882)

Direct Share

  • Fixed an issue where the "Your files have been downloaded" message did not appear correctly after a direct share. (648204)

Developer Console

  • Fixed an issue where projects with spaces in their names were not added correctly to scopes. (643083)

Business Processes

  • Fixed an issue where the text above a field was unavailable for fields within a section when the 'Show section label, border, and text above field' option was cleared at the section level. (654297)
  • Fixed an issue where images in Rich Text fields could appear as broken links in public form submissions. (655723)

April 23, 2026

Business Processes

  • Resolved an issue where images could not be added when configuring a custom theme (654106)

Laserfiche Server

  • Resolved an issue where Records Management disposition dates were calculated incorrectly for entries with early filing dates (651747)

Web Client

  • Resolved an issue where the Repository Administration page did not display controls on the General tab when using a non-English language (654813)

Workflow

  • Resolved an issue where the workflow description was not saved after saving and refreshing the page (653309)

April 17, 2026

Content Services

  • Fixed an issue where imported PDF files were incorrectly discarded when only text generation (not page generation) was enabled during import. (651063)
  • Fixed an issue where importing a document to update an existing entry could fail if no version comment was provided. (652375)

Developer Platform

  • Fixed the Outlook Add-in login window displaying with incorrect dimensions. (651765)
  • Fixed an issue in the Outlook Add-in where the link message and generate pages options were incorrectly disabled when an email contained inline attachments. (653508)
  • Fixed an issue in the Outlook Add-in where the sign-in page could become unresponsive after upgrading to a newer version. (654170)

Business Processes

  • Fixed an issue where images could not be added when configuring custom theme styles in the form designer. (654106)

Public Portal

  • Resolved intermittent errors that could prevent documents from loading in the Public Portal document viewer. (643769)
  • Updated the French translation. (651059, 651314, 651316, 651317)

Repository Administration

  • Updated the French translation. (651319, 651324, 651328)

Web Client

  • Updated the French translation. (651006, 651011, 651021, 651025, 651038, 651323, 652040, 653549)
  • Fixed an issue where the modern metadata layout was incorrectly reverting to the legacy view in search, template designer, and management interfaces. (652417)
  • Fixed the template designer incorrectly enforcing a 200-character limit on field descriptions instead of the correct 2,000-character limit. (653046)
  • Fixed an issue where users with read-only access to a multi-value field received an "Access denied" error when assigning a template containing that field to an entry. (653323)
  • Fixed the OCR language dropdown in the import dialog to display each language on a separate line, allowing individual selection. (653355)
  • Resolved an error that could occur when browsing documents in the Web Client. (653528)
  • Fixed the Repository Administration General tab rendering controls issue when using a non-English language. (654813)

Workflow

  • Fixed an issue where workflow descriptions were not preserved after saving. (653309)

April 9, 2026

Business Processes

  • Removed the unintended ability to open a direct submission and updated the log to reflect the Direct Approval/Rejection. (644603)
  • Added the Open Sans font to all email editors font selection lists. (649100)
  • Fixed an issue to prevent data overlapping in downloaded reports.(650471)
  • Fixed an issue where opening a saved draft multiple times would cause read-only fields filled by a lookup rule in added rows in a collection to be cleared. (650500)
  • Resolved an issue where the rules and workflow service tasks would not display or allow selection of an updated rule or workflow. (650857)
  • Resolved an issue where a large result set in the Monitor page, Update Variable Value dialog caused display issues. (651736)
  • Added the ability for form users to upload large images to Rich Text fields during runtime. (651886)

Audit Trail

  • Audit Trail now displays clearer names for Laserfiche AI components in audit reports. (652080)

April 6, 2026

Business Processes

  • Field calculations now occur in the app correctly without requiring the user to tap in the field first. (649778)

Laserfiche Server

  • Fixed an issue where performing un-cutoff operations to a folder resulted in an error. (648873)
  • Fixed an issue where an entry would be temporarily unavailable if multiple workflows tried to move the entry simultaneously. (649712)

March 27, 2026

Laserfiche AI

  • Resolved an issue that could cause Smart Fields extraction to fail on some PDFs. (641360)

Business Processes

  • Resolved issues that could prevent some PDFs from being processed correctly. (644813, 648941)
  • Resolved an issue where changing from a static form selection to a variable-specified form selection would display the previously configured form on error rather than following the new configuration handling. (647057)

March 20, 2026

Laserfiche AI

  • Resolved an issue that could cause Smart Fields extraction to fail on some PDFs. (648048)

Audit Trail

  • Failure events with no associated error code will no longer attempt to show an error code. (644963)

Laserfiche Home

  • Participant and community users can now correctly view the Reports section of the Operational Dashboard if they have appropriate rights to do so. (647985)

Repository Web Client

  • Viewing certain image pages in the Repository Web Client could result in a "No information was found about this pixel format" error. This issue has been resolved. (606260)
  • You can now navigate the tag list using the keyboard when importing documents. (617058)
  • Resolved an issue that could cause the Help and Support links to display twice when viewed in Spanish. (645317)
  • The document viewer no longer shows a duplicate toolbar when working with documents using Microsoft Word for the Web. (648714)
  • Resolved an issue that could cause the document viewer to erroneously show an "Entry locked [9014]" error after scanning into a document. (647474)

March 13, 2026

Laserfiche AI

  • You can now create prompts that request the specific pages numbers for pages containing certain information. (644528)

Business Processes

  • The default page is now correctly translated when the browser is set to non-English. (612041)
  • Forms deployed in iFrames now respect URL parameters to populate default values. (640247)
  • Some PDFs could not be saved to the repository due to a [LF716-RasterizationFailed] error. This issue has been resolved. (644240)
  • Resolved an issue that could prevent some forms from being submitted. (646052)
  • Resolved an issue that could cause manually updated field data to be overwritten by lookup rule values when rows are removed. (646096)
  • In some cases, custom reports could not be scheduled. This issue has been resoved. (647277)
  • Resolved an issue in which form submissions could become disabled when a public Laserfiche form containing custom JavaScript was embedded in a third party website. (647791)
  • In some cases, forms with both external scripts and inline scripts would fail to load properly and result in a "DateFns is not defined" error. This issue has been resolved. (644777)

Deployment Manager

  • Leading zeroes in dates are now correctly handled for scheduled starting rules when importing workflows. (624933)
  • Resolved an issue that could prevent successful deployment when importing workflows with an Invoke Workflow activity that uses a starting entry. (636640)
  • In some cases, templates for which the "Eligible for automatic selection with Smart Fields" option enabled had the option disabled on deployment. This issue has been resolved. (644976)
  • Resolved an issue that could prevent some processes from being correctly uploaded. (645485)

Laserfiche App

  • In some cases, adding stamps from the Laserfiche app could fail with the error "The type initializer for 'Gdip' threw an exception." This issue has been resolved. (647732)

March 6, 2026

Laserfiche Cloud

  • Resolved an issue that could cause Laserfiche Cloud to become unresponsive when accessed via a URL containing a non-existent customer ID. (639519)

Web Client

  • In some cases, sending large numbers of documents as links via email could result in broken links. This issue has been resolved. (646046)

Business Processes

  • Forms now correctly indicate that files cannot be dragged and dropped into file upload fields from Microsoft Outlook. (643912)

February 27, 2026

Public Portal

  • Fixed an issue where auditing failed to log details when exporting the contents of a folder. (589985)
  • Fixed an issue where changing the audit export reason in Public Portal did not properly reflect the new selection. (636915)
  • Updated the Public Portal theme color settings to apply correctly. (644723)

Business Processes

  • Improved accessibility by fixing missing labels for fields in displayed form tables. (630667)

Web Client

  • Fixed an issue where users could not add scanned image pages to entries that had no pages. (631120)
  • Fixed an issue where the user group icon was missing in Repository Administration user lists. (636610)
  • Improved performance when retrieving a folder listing with a large number of entries. (628313)
  • Fixed an issue where Text List fields could be converted to unsupported field types. (631029)

February 20, 2026

Web Client

  • Fixed an issue where repository field rules could behave inconsistently. (623996)
  • Fixed an issue where template field properties could be intermittently incorrect when importing using default templates. (630233)

Business Processes

  • Fixed an issue where the Inbox page did not respect Team Task Visibility settings for Team Managers. (638881)
  • Fixed an issue where the team task count could be incorrect for certain roles when unassigned team tasks were hidden. (640809)
  • Fixed an issue where duplicated unassigned tasks could appear in the Assigned Tasks list for Team Managers when unassigned team tasks were hidden. (640814)
  • Fixed an issue where setting a string variable to an empty value did not reset date or datetime variables. (640964)
  • Fixed an issue where custom report data could sometimes fail to update to the latest values. (641438)

Account Administration

  • The Laserfiche Cloud sign-in page is now promoting Empower 2026. (643871)
  • Fixed an issue where a bulk action could grant extra access rights to system users such as DocuSign. (639530)

Capture

  • Fixed an issue where clearing the chatbot history while a request was processing could leave the input disabled. (641591)

February 13, 2026

Web Client

  • Fixed grammar in metadata designer field rule grouping options. (604159)
  • Fixed an issue where repository field rules could behave inconsistently. (623996)
  • Fixed an issue where template field properties could be intermittently incorrect when importing default templates. (630233)
  • Improved focus visibility for selected checkboxes to better meet accessibility expectations. (631552)
  • Fixed an issue where help links in the template designer opened the help home page instead of the intended topic. (637126)
  • Fixed an issue where records not under record series are no longer incorrectly marked as permanent. (637297)
  • Fixed an issue where metadata reports behaved inconsistently for multi-value field groups. (635171)

Developer Platform

  • Fixed grammar in API Server error messages. (614970)

Account Administration

  • Added a scrollbar for long list menus on smaller screens. (626444)
  • Improved keyboard accessibility for the "Add to group" search box. (628268)
  • Standardized deletion messaging across trustees. (628458)
  • Fixed an issue where the "Add to group" action could fail an entire batch when the payload included self-addition. (636310)
  • Fixed an issue where selected table rows remained selected after “Add to group” completes. (636313)
  • Fixed an issue where bulk action post-update logic could trigger when no updates succeeded. (636789)

Workflow

  • Fixed an issue where Test Rule lookup table tests that modify data could fail to return results. (637595)

Business Processes

  • Fixed an issue where the Inbox page did not respect team task visibility settings for Team Manager. (638881)
  • Fixed an issue where task counts could be incorrect for certain roles when team tasks are hidden from unassigned team members. (640809)
  • Fixed an issue where unassigned tasks could appear duplicated in Assigned Tasks for Team Manager when team tasks are hidden from unassigned team members. (640814)
  • Fixed an issue where clearing a string variable could fail to reset date and date-time variables. (640964)
  • Improved reliability so custom reports data updates more consistently reflect the latest changes. (641438)

February 5, 2026

Business Processes

  • Fixed an issue where the "Auto fill" button text appeared vertically misaligned. (602763)
  • Fixed an issue where user task submissions could fail when a read-only section contained a field with a formula and a field rule hid the target field. (640139)
  • Fixed an issue where lookup rules and formulas were started in read-only forms when a field rule ran. (640375)
  • Fixed an issue where form copies saved to the repository were missing data that was visible in the final form step. (640980)

Workflow

  • Added missing languages to the Workflow interface. (634441)
  • Fixed an issue where the Activities Run column in the Monitor section of Workflow appeared empty. (639436)

Capture

  • AI-assisted field extraction no longer returns error 1152 when processing certain templates with long descriptions. (641496)

January 30, 2026

Content Services

  • Fixed an issue where sharing files or folders using Direct Share could return an error. (604231)

Account Administration

  • Updated email templates to remove outdated contact information from the footer. (629037)
  • Fixed an issue where trailing spaces were removed from display names, first names, or last names when updating users. (631325)
  • Fixed an issue where users could remain marked as federated users even after single sign-on was removed. (636246)
  • Fixed an issue where user creation could fail when the password setup email option was selected. (636868)

Laserfiche AI

  • Fixed an issue where Smart Fields, Smart Chat, and OCR lost connection to the database during processing. (639562, 639601, 639846, 639847, 639848)
  • Fixed an issue where Smart Chat would return repeated or blank responses for non-question messages. (631142)

January 23, 2026

Business Processes

  • Fixed an issue where choices from checkboxes, radio buttons, and drop-down fields on forms could not be exported to CSV when the account was in a non-English language. (599494)
  • Fixed an issue where lookup rules were not automatically disabled when their associated business rules were deleted. (602737)
  • Fixed an issue where Arabic text on print forms included an extra space that caused incorrect formatting. (634778, 637090)
  • Fixed an issue that prevented images from being extracted from PDFs. (635901)

Process Automation

  • Added an error message that appears when a user imports an invalid file, instead of failing silently. (636355)

Workflow

  • Fixed an issue where timers could fail to run if they encountered a timeout exception. (630178)

Web Client

  • Fixed an issue where custom tab URLs that included tokens loaded twice when the page opened. (623439)
  • Fixed an issue where downloading multiple versions from the repository could return an error. (624482)
  • Added an icon for Visio files in the Web Client. (626657)
  • Fixed an issue where entry details were not visible at smaller window resolutions. (626999)
  • Fixed an issue that prevented large videos from streaming in the Web Client. (627528)
  • Fixed an issue where deleting values from multi-value fields did not always save correctly. (630644)
  • Fixed an issue where tags created during briefcase import were not applied to documents in the briefcase. (631101)
  • Fixed an issue where applying tags to multiple entries at once could silently fail. (631134)
  • Fixed an issue where saved searches displayed an incorrect tag. (631320)
  • Updated the text shown when resetting user settings to use clearer and more accurate wording. (632900)
  • Fixed an issue where custom stamps rendered as blank when certain fonts were used. (632931)
  • Fixed an issue where, in some cases, the Save As would not load. (635771)
  • Increased the width for the Description column for templates and fields in Repository Administration. (636592)

Content Services

  • Resolved an issue that could cause the %(GCount) token to increment by more than 1. (636354)

Account Control System

  • Fixed an issue where SAML token size could become too large for Solution Provider accounts with over 400 demo or end user accounts. (631477)

January 15, 2026

Business Processes

  • Fixed an issue where the first blank label in a set of choices was not renamed correctly after running a lookup rule. (609414)
  • Fixed an issue where two lookup rules configured to create new rows for the same target field always used the larger of the two row counts. (615719)
  • Fixed an issue where running a lookup could create two "Other" choices in a checkbox field. (619180)
  • Fixed an issue where, when "Append rows" was enabled but "As New Rows" was not selected for a table or collection, the lookup tried to update rows that did not exist. (621792)
  • Fixed an issue where a read-only single-line field did not evaluate its formula when the dependent radio button was not selected. (626570)
  • Added tracking for submissions made through the Forms portal. (629701)
  • Improved monitoring performance by avoiding retrieval of field_variable_data when only regular columns are selected in the monitor table. (632867)
  • Tables with multiple columns and that display row labels now space the columns correctly. (630909)

Web Client

  • Fixed an issue where repository browsing and searching could become unusable if one or more XmlColumnDisplay trustee attributes were deleted. (609426)
  • Fixed an issue where a PDF exported with the "When generating PDFs from pages, create as PDF/A" option selected could encounter a "No font is defined" error. (635949)
  • Fixed an issue where users without the Manage Repository Configuration privilege received an “Access denied. [9013]” error when creating a custom stamp that used the `%(date)` token. (636282)

Import Agent

  • Fixed an issue where Import Agent 10.4.0 could not create documents successfully. (632969)

Workflow

  • A Find Entries activity that repeatedly encounters retriable errors now terminates the workflow instead of leaving the activity in an error state. (630649)

Laserfiche AI

  • Fixed an issue in Smart Fields where extraction could fail if a template contained both a table group and an individual field with the same name. (634265, 634267)

January 8, 2026

Account Administration

  • Process Automation no longer appears in the app picker for Laserfiche Cloud accounts that support hybrid features. (632693)

Process Automation

  • Reports scheduled to be generated once per day now correctly ignore rerun schedules that cause them to be generated more than once a day. (634438)

Capture

  • Fixed an issue where tag names could affect how AI selected and applied tags, leading to unexpected tag suggestions. (634814)
  • Fixed an issue where Smart Fields could not process documents that contained empty pages. (635139, 635140)

Business Processes - Lookup Rules

Simple Fields

  • Fixed issues where certain fields were being cleared after a lookup run completed despite their current value overlapping with the lookup result. Affected field types included Rich Text, Number, Currency, and Geolocation fields (602770, 602771, 602772).
  • Multi Line fields can now merge duplicate values received from the lookup rules, matching the behavior of Single Line fields. (602764).
  • File Set is not currently supported as a lookup rule target in the Forms Designer. The lookup rule editor will no longer display File Set fields as an option (625275, 626481).

Choice Fields

  • On form load, lookup rules with "as new set" enabled will no longer replace selections carried over from previous steps. (602735)
  • Resolved an issue where choice-based fields displayed an "undefined" option when lookup rules returned fewer rows or sets than the table or collection's minimum entry setting. (608251)
  • Fixed an issue in Checkbox and Radio Button fields where the first blank choice returned by lookup rules is not renamed to "(value)". (609414, 602736)
  • Fixed an issue in Radio Button and Drop-down fields where choices returned by lookup rules were collapsed when their labels were blank, even if their values were unique. (609416)

Table/Collection

  • Row/Set Settings: "Append rows to the rows populated by a data source or variable" setting no longer deletes user-entered data after lookup rules run. (602741)
  • Display Options: "Previous data or new lookup data will be read-only, but user-added sets will be editable" setting no longer causes a field to become editable after a Lookup Rule not "as new rows" is run. (602765)
  • Lookup rules no longer use the first row's data to populate the row template when "as new rows" is disabled. (606873)

Handling Conflicts Among Multiple Rules

  • Resolved an issue where two lookup rules with the same trigger and target fields led to inconsistent outcomes. (615561)